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- 4 Questions That Could Save Your Business (February 1, 2025)
4 Questions That Could Save Your Business (February 1, 2025)
Dave Lavinsky
February 01, 2025
In partnership with
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Here’s what we will cover today:
Learn how to apply the FedEx Test to improve your business efficiency and customer satisfaction.
Uncover the surprising origins of Pepsi and how it got its name.
See why local media thrived in 2024 and what’s driving even greater success this year.
Quote of the Day
“If you are not embarrassed by the first version of your product, you’ve launched too late.”
~Reid Hoffman
Today’s Tip
Use the FedEx Test below to improve your business:
Is work delivered on time? Delivering packages on time is one of the most important elements in the success FedEx has enjoyed. When work is promised on a given deadline, customers and clients are relying on that promise.
Is the quality consistent? Customers need to know that a company will always produce the same quality of work. Quality must be the main focus of any business.
Is improvement ongoing? Every business can be improved. Redundancies can be consolidated, procedures can be simplified and processes can be refined.
What do the customers think? Your customers are the best barometer of success and satisfaction. If a business does not listen to its customers, all improvements are theoretical.
Today’s Resource
Make Investors Say “Yes!”
Successful business plans share one thing: compelling market research.
It’s what convinces investors your idea is worth their money.
Growthink delivers everything you need from customer demographics to competitive profiles.
Win over investors.
Trivia
Today’s Question: The process of reducing the number of defects is typically known in manufacturing by the letters QC. What do those letters stand for?
Previous Question: What famous drink was introduced as "Brad's Drink" in New Bern, North Carolina in 1893 at a drugstore? The product was renamed five years later after the Greek "p" word for "digestion."
Previous Answer: Pepsi Cola
Pepsi was first invented in 1893 as "Brad's Drink" by Caleb Bradham, who sold the drink at his drugstore in New Bern, North Carolina. It was renamed Pepsi-Cola in 1898, "Pepsi" because it was advertised to relieve dyspepsia (indigestion), and "Cola" refers to the cola flavor.
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